updated 6/24/2020

CURRENTLY WE ARE ONLY ABLE TO OFFER  MASSAGE AND WAXING SERVICES AT THIS TIME DUE TO COVID MANDATES. 

Because facials require us to remove your mask they are not going to be allowed in phase 4.  We apologize for this as we are extremely as frustrated as you.  We will keep you posted.

A Touch Above Wellness Spa


Due to the 2019-2020 outbreak of the novel coronavirus, (COVID-19), A Touch Above is taking extra precautions for the health and safety of our clients and our families. We have strengthened our sanitation and disinfection procedures through additional training in compliance with CDC standards and in accordance with NYS Board of Licensed Massage Therapy and the reopening requirements for massage therapy in the State of New York. All clients will be screened for symptoms before their appointment. Should a client exhibit symptoms related to COVID-19, in accordance with state guidelines, A Touch Above will be unable to provide services and will reschedule your appointment.

Symptoms of COVID-19 include:

Fever
Chills
Unusual Fatique
Dry Cough
Difficulty Breathing
Loss of taste or smell
Bruising, redness, swelling, or cramping in lower legs and feet
Red or purple toes
Flu Like Symptoms

Individuals considered High Risk for severe illness from COVID-19 are:

(If you are considered high risk we ask that you wait to start massage therapy)

Anyone 65 and older
People who live in nursing home or long term care facilities

Underlying medical conditions that may lead to higher risk for severe illness from COVID-19 include, but are not limited to:

Chronic lung disease and asthma
Serious heart conditions
Diabetes
Chronic kidney disease undergoing dialysis
Liver disease
People who are immuno compromised (many conditions including cancer treatment, smoking, bone marrow or organ transplant, genetic immune deficiencies, poorly controlled HIV or AIDS, prolonged use of corticosteroids and other immune suppressants medications, etc.)
Pregnancy (No current data shows COVID-19 affects pregnant people any differently, however, the CDC reccomends avoiding unecessary exposure.)

NYS has issued minimum requirements for businesses to open in a phased approach along with industry specific guidelines. A Touch Above adheres to all requirements and guidelines and has taken extra precautions to help mitigate the spread of COVID-19.  


APPOINTMENT CONFIRMATION TEXT

the morning of your appointment or the evening before you will receive a confirmation text from you provider confirming your start time for your service and asked a few covid related questions.  Please reply to the text so that we know you understand our requirements before arrival.

     1. Have you recently experienced any covid related symptoms? temperature  loss of sense of taste or smell   dry cough(non allergy related) etc

     2. In the past 14 days have you recently been tested for covid or have you come in contact with someone who tested positive or had covid related symtoms?  

     3. Have you recently gone to the casino or any other facility who recently had an employee test positive?



CHECK IN RULES  a health disclosure will need to be signed upon entering the facility for services.

  • Clients must wait to enter the building until notified to ensure social distancing.  Please do not arrive early as we have spaced our appointments for proper sanitizing after each session.
  • Clients may not bring guest/family members to appointments.  If this is an appointment for a child then please let the provider know so we can use the bigger room.
  • Hand sanitizing or hand washing will be requested upon entry and is located on the wall at the main entrance..

Client temperatures will be taken on arrival and privately recorded in their file.  If your temperature is 100.4 degres you will be asked to reschedule without penalty.


  • Associates/Renters and clients of A Touch Above must wear a mask at all times with exception of the client prone (face down) on the massage table, or if a health condition prevents use.
  • After check in you will be immediately taken to your treatment room.  Waiting area has been closed off at this time to keep areas sanitized.

WALK-INS- to ensure social distancing walk ins are not permitted at this time.  You must call and schedule services needed. 


SANITIZING:  We have added extra precautions to our already strict cleaning procedures. 


Associates at  A Touch Above will wear PPE (personal protective equipment) consisting of a cloth barrier over clothing, mask & goggles or shield and mask, facial massage is not permitted at this time.  All PPE will be discarded and/or sanitized between appointments.


Members will thoroughly wash hands up to elbows before and after every client and anytime after cleaning and handling soiled items.  


A Touch Above will thoroughly clean and disinfect all high touch surfaces, equipment, and accessories with hospital grade and EPA approved products per manufacturers recommendations between every appointment.


Client will be provided with clean linens, blanket, towels, barrier protected pillows/bolsters and face rest cover. 


Complimentary items will be available upon request such as bottles of water, mints, aromatherapy, business cards, etc.


Additional time is allowed between appointments to accommodate all new guidelines.


Hepa Filtration system has been maintained for the building.


Cancellation policies/fees will be waived if you should need to cancel due to illness. Please call the spa as early as possible to cancel your service


For your safety any individual who has an independent business inside our location is tested and checked before starting work 

each day to ensure they are feeling healthy.   All providers have been covid tested prior to starting work for your safety. 


We thank you for being patient in this time of need and we look forward to seeing you again for services.